Our family of care homes aim to deliver the kindest possible care and enhance the quality of life of Residents who choose to live with us.

Within each of our care homes the Care Home Manager leads a team of care and support Colleagues with skills and experience relevant to their respective discipline.

The number of Colleagues allocated to the respective roles in each of our care homes depends of the number of Residents living in the home, their respective needs which are identified through a pre-admission assessment and ongoing needs as outlined within the care plans which are reviewed regularly to ensure that they are up to date and relevant.

The Care Home Manager

Our Care Home Managers are carefully selected based on their experience and expertise in delivering quality care and lifestyle services and their values and commitment in leading a team to deliver the kindest possible care. Care Home Managers are supported by a number of Colleagues with specific expertise and training in their chosen field as outlined below.

Nursing Care

In each of our Nursing Care Homes we employ registered nurses to deliver professional nursing care to Residents with complex nursing needs.

Senior Care Assistants and Care Assistants

Our team of Care Assistants and Senior Care Assistants receive significant training and development in delivering the kindest possible personal care to Residents living with both general care and memory care needs. Their comprehensive learning and development programme enables them to explore a number of ongoing development opportunities so that they enjoy a long and rewarding career within our care homes.

Care Home Administrator

An all-encompassing role; Administrators work tirelessly in our care homes to provide that all important friendly welcome and to support the Care Home Manager, Residents, Relatives and Colleagues with a wide range of duties essential to our operation; alongside our Care Home Manager our Care Home Administrators are a fountain of knowledge to everything that is going on in the home.

Wellbeing Coordinators

Wellbeing Coordinators work closely with our professional nursing and care teams to deliver meaningful lifestyles and a sense of wellbeing to Residents. Throughout the week wellbeing coordinators plan a range of activities that help Residents to maintain their hobbies, learn new hobbies and to have opportunities to engage with the local community.

Hospitality Services

Catering

Food and nutrition represent an important part of a Residents care; lead by our Chef or Head Cook our catering teams ensure we deliver balanced and nutritious meals to meet the needs of elderly people. All meals are cooked on site in our own commercial standard kitchens.

Housekeeper

Our housekeeping teams take great pride in overseeing the essential housekeeping duties that make the “house a home”. Care homes are very busy places and with all the comings and goings our housekeepers work tirelessly with laundry, cleaning and the general interior presentation of the care home.

Site Maintenance Officers

Site Maintenance Officers are responsible for keeping our care homes safe and well maintained so that Residents can enjoy a home from home experience. Their role extends to maintaining the interior and outside space that Residents enjoy; we separately employ regular contractors who maintain lawns and borders.

For further information on Colleagues working in your care home, please speak to the care home manager.